When it comes to working from home, it is easy to understand why some people are not sure if they should work in a company called Liveops because it is a customer service job. If you are new to online jobs, then it could present some challenges that you would not expect. It can be a very stressful job, but unlike a regular nine to five job, it has more benefits to offer. Another cause of concern for many about not readily jumping at similar business opportunities, is that they are not sure about the company. As long as the company is legit and reputable, then it can be a rewarding experience.
Not only will you have the chance to grow professionally, but you will also have more control of your time. Another reason people hesitate to join the online work force is that most of the interviews are conducted over the phone or Skype, so some people who are just starting out do not see this as legit. They are still used to seeing their interviewers in person. That is why this review will convince you that Liveops is one of those companies that are reputable because it will tell you all about the company, what you can expect, and how you can be successful with it.
What is liveops?
Liveops is a company that has already more than 10,000 call center agents that are working for them from their homes. Most of the agents associated with them are mostly independent contractors. The call center is based in Santa Clara, California, and it has been providing US Based call center agents to clients looking for customer service assistance.
The work that you can expect with liveops is a flexible phone job where you have the option to choose your own schedule, which is not something that many companies offer. It might sound too good to be true, however you have to make sure that you work a full 10 hours to reap the rewards. There are plenty of jobs to choose from, so you do not have to work on something that is not a good fit for your strengths and skills.
What Are the Positions Available with liveops?
If you are an independent contractor, you will find a great place with liveops to review and place calls that inquire about certain products and services. Keep in mind that most calls handled are inbound calls about sales. However, there are also other types of positions offered.
One of the jobs offered is the most common, which is the general or the inbound sales agent position. With this type of job, the pay will vary depending on the client that you will work for. Another type of position is in advanced sales where the payment can average from $9.60 for every 30 minutes that you work for the position. According to quite a few reviews, it is a more than reasonable offer.
If you have strong skills in sales, then you can be a licensed insurance agent for liveops. You can make anywhere from $13 to $15 per hour. If you do well and become a top performer, you can earn around $22 to $30 per hour.
Liveops also offer positions for bilingual call center agents. If you speak French and Spanish, you will find a promising career with liveops. If you are interested in being a call center agent that makes outbound calls, this company also offers jobs that focus on that. You can also secure a position if you want to be a roadside assistance agent with them.
What are liveops Work Requirements?
If you want to qualify for any of the positions for liveops and become an ideal candidate, you need to have a number of skills and meet the work requirements. The company will ask you to submit a voice audition. You also have to successfully complete a credit and background check that will cost around $65. Excellent communication skills for the positions offered are necessary. The company provides training at no cost, which you can do at your own pace, but the important thing is you pass the training.
There are also technical requirements that you must fulfill. The devices that you need to secure includes a land line phone. All the features of the phone should be disabled. You will also need a computer that is connected to a high speed internet. The internet should be a DSL or cable connection since wireless connections tend to be unstable and will present issues. A minimum of 1GB Ram memory is needed as well as a USB headset.
Is Applying to Liveops easy?
It is very easy to apply to liveops and find the customer service job you are looking for. All you have to do is go to their site and start the application process. The company’s website is easy to navigate and you can choose the option where you want to become an agent to see the ‘apply now’ button. First, you need a valid email address and password to complete the log in process. You can also check out the FAQs page on their official website.
Is liveops for you?
A lot of those who have worked with liveops had and continues to have a positive experience with them. Aside from being able to set your own hours and work at a time when it is convenient, many say that they have a very competitive salary. The virtual agents also feel that they belong not only in a team but also a family. They are treated by the company well and many user reviews support this. The only issue that many have experienced, and is quite common with some call center companies that are not even online, is that if you have a concern or inquiry, it can take them some time to respond.
This type of job is ideal for those who want to work at home and with a phone. Depending on the type of liveops position landed, you might have to pitch about a product or service. If you found this review helpful, but you are interested in a better offer where the compensation is excellent and will allow you to work in the comfort of your home without making or answering calls, simply click the following link and see if it is for you. https://simplyworkathome.com/recommended.
Looking for something else?
Leave a Comment