If you are looking for ways to earn money from the comfort of your home, running out of options is the least of your fears. The Internet alone holds a lot of possibility for you to make your dough without ever leaving your house, among which are home-based customer service jobs. There is a growing number of companies these days that offer such an opportunity to make money, and they usually are no small fry. One of these companies is ABC Financial, a company that offers data management solutions to fitness centers and related businesses.
You have probably heard of this company from one of the many job postings that they have put up in job search sites. If you found yourself interested in the money making opportunity that ABC Financial offers but would want to know more about the company and the opportunity itself before you make your attempt to hop on board, then you have come to the right page in the Web. We will be reviewing this company and see whether or not the customer service job opportunity that they are offering is worth the trouble.
First Off, What Is ABC Financial?
ABC Financial, more formally known as ABC Financial Services, Inc., is a data management company based in Sherwood, AZ. The company was founded in 1981 by entrepreneur Jim Bottin, and currently have a workforce of 500 to 1000 employees. The company deals primarily with businesses in the fitness industry, although they have also worked with other organizations such as health clubs in the past. As a data management company, they offer fitness-related businesses a range of payment and software solutions, including club management software, customer service, and custom-made marketing programs, if we are to name but a few. Indeed, ABC Financial does have a rich portfolio, with services drawing from over two decades of operation.
What Sort of Work From Home Opportunities Do ABC Financial Offer?
ABC Financial primarily outsources their customer support service, much like many other companies which includes the likes of Amazon, Capital One, and TeleTech. The thing, however, is that it appears ABC Financial’s entire customer support department is composed of people who work from home, so expect to be able to grab a remote customer support agent position a lot better than in other similarly hiring companies.
In this line of work, agents take calls from members of fitness clubs and organizations who use ABC Financial’s management software. You will then offer whatever assistance they require that’s not beyond your capabilities. In paper, though, providing assistance to ABC Financial’s customers should not be much of a problem, as you will only be providing help with the management system for the most part. This should be covered in your training, and you should be able to take care of most calls that go your way.
This is just like working in a call center, except that you do everything from the comfort of your home. Understandably, the job can be stressful as you may sometimes end up dealing with frustrated customers, on top of helping many others solve technical and billing problems in a daily basis. The good thing is that you will not be made to do sales calls and be spared the long product explanations and angry responses.
Take note that while this is a work from home opportunity, you are practically working as an ABC Financial employee paid by the hour. That means that you will be bound to the company’s rules and regulations; you will need to report during the time required, or resign according to company policy, for instance.
You will be required to be available from Monday to Friday, within a 7:00 AM to 9:00 PM schedule—the weekend is all yours. You will, however, be required to have a flexible availability schedule, as the company may issue a mandatory overtime work from time to time. You will be paid starting at $10.50 to $11 per hour, and your pay will be done biweekly via direct deposit to your bank account.
Who Qualifies for this Job?
Customer support agents do no more than take calls and addressing the customer’s needs—as long as the request for assistance is relevant, of course. That said, being able to perform this job requires nothing more than the company’s standardized training. For that matter, ABC Financial requires nothing more than a high school diploma, or any equivalent.
Skill factors in more than educational attainment in your chances to get hired as a remote ABC Financial customer support agent. The company will require you to be able to type at least 30 words per minute, and you should be able to sound professional while you are on phone. As such, the company requires you to have at least a year’s worth of experience in call center jobs.
You will also need to have a high speed Internet connection and a quiet room to work in or private office. You will not be required to have a landline phone, however, so you will not need to invest a lot of money on your equipment. Furthermore, the company will provide whatever else you’ll need.
How to Apply as an ABC Financial Customer Support Agent?
ABC Financial usually posts jobs through online job search services. You can safely apply for the position through those job posts or through the company’s site itself—be sure to check the “remote” option in order to apply as a work-from-home customer support agent, however. Following this, you will be invited to a webinar to learn more about the company. Once you are done, you will be set up for at least one interview. You may also be required to complete online assessments prior to this.
Once hired, you will be required to attend a four-week training. This training will be held from Monday to Friday each week, and you will be paid for the training’s duration.
Is This Job the Right Fit for You?
Whether or not this job is the right one for you is something that we’ll figure out by weighing out its advantages over its disadvantages. Let’s start with the pros:
- Paid training.
- Great pay.
- You don’t work on weekends.
- Your equipment will be provided by the company.
As for the cons:
- Newbies in customer support cannot apply for this job.
- In spite of the fixed work schedule, you will need to be available 24/7 in case of mandatory overtimes.
- You will have to pay for your own Internet connection.
ABC Financial is a great company to work for as a remote customer service agent. The pay is good, and you get paid even while you are still being trained. You don’t need to worry about your equipment too, besides your Internet connection. The mandatory overtime work, however, may sometimes catch you off guard and can add a bit to your stress.
If you find this ABC Financial review useful, be sure to check out our blog on our top-rated offers as well at: http://simplyworkathome.com/recommended
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