Some people are not sure if they should work in a company called West at home because what it offers is a customer service job. When it comes to working from home and being new to online jobs, it is easy to understand how some people are not immediately jumping in to join. The work can be stressful, but unlike a regular day job, it offers more benefits. Another reason many hesitate when it comes to this business opportunity, is that they are not sure about the company. That is why this review will find out if the company is legit and reputable, so that you do not have to waste your effort or time.
If you join this company, there will be a lot of chances for you to grow professionally, and at the same time, have more control of your time. Another reason people are not too eager in joining this online work force is that the hiring process is not what they are used to. Most people prefer to have a personal interview instead of talking to their potential employer through Skype or just over the phone. This review will convince you that west at home is one of those companies that you can trust. You will learn all about the company, what you can expect, and how you can be successful with it.
What is West at Home?
West at home was Alorica at home before. It is an online call center that manages inbound calls from the home of the hired agents. The company is reputable because it is associated with many leading and trusted companies such as HSN, Office Depot, H&R Block, Walgreens, and more. It hires those who want to become a part of the team of customer service representatives.
If you work for West at home, then you are expected to take inbound calls from home and you will be seen as an independent contractor. This means that if you are chosen to work with the company, you are not technically an employee. However, you will be able to pick up or outsource work through them. With their assistance and the use of their resources, you will be able to run your own call center from home that focuses on providing customer support.
What are the tasks when you work for West at home?
You will find a variety of tasks that you can do from the comfort of your home when you join West at home. Because of this variety that West at home is not only legit, but has an edge over other similar business opportunities. Some of the tasks that the company offers are incoming sales calls, live chat and email, and customer care.
Many companies seek out West at home and you will have the opportunity to assist these companies when you handle their customer support. Your daily tasks range from helping a customer buy or learn more about an accessory for a mobile device to helping someone with their billing inquiries and concerns. If you become a work at home agent, these are the different challenges and tasks that you will handle.
What is the Compensation Plan of West at home?
There is no guarantee when it comes to an exact amount. Information about the set pay rate for this company is a little unclear. The compensation can range anywhere from $7.20 to $18 per hour. However, the pay rate still depends on the client that you are working with. This is because there are some clients that will pay you by the talk minute, and this can range anywhere between $0.12 to $0.30 per minute.
Is the Work Schedule of West at Home demanding?
West at home is similar to Liveops and Alpine Access. Liveops is a company that has already thousands of call center agents that are working for them from their homes. Most of the agents are also independent contractors. West at home, like liveops, has a flexible schedule that people who work with them can choose. Even though you can choose your work schedule, you are still expected to work full hours.
What is required to work for West at Home?
The first requirement is that you will need to be at least 18 years old with a high school diploma or GED. You also have to be very good at navigating through a computer. Even though there is no registration or start-up fees, you will still need to meet the following technical requirements, which you will also find from their official site:
You will need a compatible PC. A Mac is not allowed. With the internet Browser, you will need Internet Explorer 10.0 or Higher, a minimum RAM of 1 GB or higher. The operating system has to be Windows Vista, Windows 7, Windows 8, and Windows 8.1
The monitor Size has to be 17 inches or greater. The Minimum Processor Speed should be 1 GHZ (1000 MHz) or better on multi-core processors, and 1.4 GHZ (1400 MHz) on single-core processors. The minimum graphic resolution should be 1024 x 768.
You will also need a sound card with speakers or headset for training audio because during call processing a headset that is attached to your phone is required. With the internet connection type, you will need DSL, cable, or fiber optic. Dial-up, satellite, or 4G wireless connections are not allowed
This type of job is ideal for those who want to work at home and provide customer service. Depending on the type of client you will be working with, the tasks that you will find yourself doing can vary. This legit company is perfect for those who are looking not only for a flexible schedule, but also those who are looking to work because they are flexible with managing different tasks. If you found this review helpful, but you are interested in a better paying offer with the same business opportunity that allows you to work in the comfort of your home, simply click the following link and see if what it offers is the one you are looking for. http://simplyworkathome.com/recommended.
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